Cleasm — Terms & Conditions
These Terms & Conditions (“Agreement”) constitute a binding contract between you (“Client,” “you,” or “your”) and Cleasm LLC(“Cleasm,” “we,” “us,” or “our”). This Agreement governs your access to and use of our website at cleasm.com, our cleaning, detailing, disinfection, and facility-maintenance services, and the purchase of any cleaning products (collectively, the “Offerings”). By scheduling services, purchasing products, or otherwise accessing or using our Offerings, you agree to be bound by this Agreement.Table of Contents
Definitions
Provision of Services & Products
Client Obligations
Fees, Billing & Payment
Term, Termination & Suspension
Warranties & Disclaimers
Limitation of Liability
Intellectual Property
Confidentiality
Indemnification
Governing Law & Dispute Resolution
Amendments
Miscellaneous
Contact
1. Definitions
Client means the person or entity receiving or ordering Services or Products from Cleasm.
Products means any cleaning supplies, disinfectants, or related materials sold via cleasm.com or delivered by Cleasm.
Services means cleaning, detailing, disinfection, and facility maintenance as described in proposals, quotes, statements of work, or service agreements.
Agreement means this document and any schedule, proposal, quote, order confirmation, or addendum that references it.
Confidential Information means non‑public information disclosed by one party to the other that is designated confidential or should reasonably be understood as confidential.
2. Provision of Services & Products
Cleasm shall perform the Services and deliver Products in accordance with the scope, specifications, timeline, and fees set forth in a written proposal, quote, or service agreement (“Statement of Work”).
All Services will be carried out in a professional manner consistent with industry standards. Cleasm uses EPA‑registered disinfectants where applicable and maintains safety, licensing, and insurance as required by law.
Products will be delivered or made available for pickup as specified; shipping or delivery charges may apply and are the Client’s responsibility unless otherwise agreed.
3. Client Obligations
Provide safe, unobstructed access to the premises at scheduled times, including any required keys, gate codes, or escorts.
Secure or remove valuables and sensitive equipment prior to Service. Cleasm is not liable for damage to items that could reasonably have been moved.
Disclose hazards (electrical, chemical, structural, biohazard, or otherwise) that may affect the performance of Services.
4. Fees, Billing & Payment
Fees are as stated in the applicable proposal or on our site; quotes are valid for 30 days unless otherwise stated.
Payment terms: Net 15 (unless otherwise agreed in writing). Deposits may be required for large or recurring engagements.
Late payments accrue interest at 1.5% per month or the maximum rate allowed by law. Cleasm may suspend or terminate Services for non‑payment.
Sales and use taxes will be added where required by applicable law (including Illinois and local jurisdictions).
5. Term, Termination & Suspension
This Agreement begins when Client accepts a proposal or places an order and continues until completion of the applicable Services or Products unless terminated earlier under this Section.
Either party may terminate with 30 days’ written notice. Cleasm may suspend or terminate immediately for breach, non‑payment, unsafe or unlawful conditions.
6. Warranties & DisclaimersCleasm warrants Services will be performed with reasonable skill and care and that Products will conform to their descriptions. EXCEPT AS EXPRESSLY PROVIDED HEREIN, CLEASM MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‑INFRINGEMENT.7. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEASM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA).Client’s total cumulative liability claims against Cleasm shall not exceed the fees paid for the specific Service or Product giving rise to the claim.8. Intellectual PropertyAll trademarks, logos, text, graphics, images, software, and other content on cleasm.com are the property of Cleasm or its licensors. No license is granted except as necessary to use the site to place orders or obtain information. Reproduction or distribution without written permission is prohibited.9. ConfidentialityEach party will protect the other’s Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care. Confidential Information excludes information that is public, already known without restriction, independently developed, or rightfully received from a third party.10. IndemnificationClient agrees to indemnify, defend, and hold harmless Cleasm and its officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of Client’s breach of this Agreement, negligence or willful misconduct, or failure to meet obligations in Section 3.11. Governing Law & Dispute ResolutionThis Agreement is governed by the laws of the State of Illinois, without regard to conflict-of-laws rules. Any dispute not resolved by good‑faith negotiation within 30 days will be submitted to binding arbitration in Cook County, Illinois, administered by the American Arbitration Association (or another service mutually agreed in writing).12. AmendmentsWe may modify these Terms from time to time. Changes take effect upon posting to this page with an updated “Last Updated” date. Your continued use of the Offerings after changes become effective constitutes acceptance.13. Miscellaneous
Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in effect.
Waiver: Failure to enforce a provision is not a waiver of the right to do so later.
Assignment: Client may not assign this Agreement without Cleasm’s prior written consent. Cleasm may assign with notice.
Notices: Legal notices must be sent by email and certified mail to the addresses provided by the parties.
14. ContactCleasm LLCAddress:Schaumburg, IL Email: contact@cleasm.com Phone: 224-205-0158 For data practices, see our Privacy Policy. For insurance or tax documentation, request our COI or W‑9.